privacy & Accessibility

January 2026

Imperial Palace (“we,” “us”) respects your privacy. This policy explains what information we collect and how we use it when you visit our website.

What we collect
If you use our contact form, we collect the information you enter, such as your name, email address, phone number (if provided), and the message/details you submit.

How we use it
We use this information only to respond to your request, answer questions, and follow up you asked for.

Online ordering & third-party delivery
If you place an order through a third-party delivery service (such as DoorDash, Grubhub, or Uber Eats), your order and payment information are handled by that provider under their own privacy policies. We may receive limited information needed to fulfill and support your order (such as your name, order details, and contact information).

Advertising & measurement
We may use advertising services (such as Google and Meta) to promote our business and measure ad performance. These services may use cookies or device identifiers for ad measurement and, in some cases, to show ads to people who have visited our website.

Cookies
Our site may use basic cookies for functionality and security. If a cookie pop-up is shown, it provides cookie notices/preferences.

Sharing your information
We do not sell your personal information. We may share limited information with trusted service providers that help operate our website (such as our website hosting/provider, including GoDaddy and email delivery), with advertising partners for ad measurement as described above, and with third-party delivery providers when you choose to order through them.

How long we keep it
We keep messages only as long as needed to respond and for reasonable business records.

Contact
Imperial Palace
Phone: 757-493-8838 Imperial Palace Restaurant is committed to providing a website that is accessible to the widest possible audience. We are actively working to improve the accessibility and usability of our website.

If you experience difficulty accessing any content, features, or functionality on this website, please call us at 757-493-8838 and we will work with you to provide the information you need in an accessible format.

We welcome your feedback and will consider accessibility improvements as part of ongoing updates.